Faulty items:

(1st option) Kizzu East is very careful in providing and ensuring all products is in excellent condition for our customer satisfaction. If any problem has occurred, please feel free to contact us no later than three days of receiving your order. If you wish to exchange a faulty item instead of obtaining a refund, Kizzu East can only replace the same product with the same size. If the required replacement item isn't available, Kizzu East will ensure you will get a complete refund plus shipping expenses.    

 In delivering and ensuring all items are in excellent condition for our customer satisfaction, Kizzu East is very diligent. If any problem has occurred, please feel free to contact us no later than three days of receiving your order. If, instead of obtaining a refund, you wish to exchange a faulty item, Kizzu East may only replace the same product with the same size. If the specified replacement item   Kizzu East is cautious in giving and guaranteeing all items are in excellent situation for our purchaser loyalty.

 On the off risk that any problem has happened, if it is now no longer an excessive amount of trouble, do not hesitate to attain us no later than three days of having your request. In the event which you wish to change a faulty factor in preference to getting a discount, Kizzu East can simply supplant a similar item with a similar size. On the off chance that the important substitution factor isn't always accessible, Kizzu East will assure you'll get a complete discount similarly to transportation costs.

(2nd option) Kizzu East very cautious in presenting and making sure all products are in excellent condition for our client satisfaction. If any problem has occurred, please feel free to contact us no later than 3 days of receiving your order. If you wish to exchange a faulty item instead of obtaining a refund, Kizzu East can only replace the same product with the same size. If the required replacement item is not available, Kizzu East will ensure you will get a full refund plus shipping expenses.

In delivering and ensuring all items are in excellent condition for our customer satisfaction, Kizzu East is very diligent. If any problem has occurred, please feel free to contact us no later than three days of receiving your order. If, instead of obtaining a refund, you wish to exchange a defective item, Kizzu EAst might also only substitute the equal product with the same size. If the required substitute item

Kizzu East is cautious in giving and guaranteeing all items are in excellent condition for our purchaser loyalty. On the off chance that any issue has happened, if it is not too much trouble, don't hesitate to reach us no later than three days of getting your request. In the event that you want to exchange a faulty component as opposed to getting a discount, Kizzu East can simply supplant a similar item with a similar size. On the off chance that the necessary substitution thing isn't accessible, Kizzu East will assurance you will get a full discount in addition to transportation costs

Exchange policy:

(1stst option) For local orders: if you wish to change an item, kindly contact us to begin the necessary preparations. Kizzu East offers exchange within 7 days of receipt if the terms of our exchange policy are met. The exchange coverage does not follow to the items that have been used, washed, damaged or if any try has been made that affect the product. The price tag has to be attached and item must be returned in its authentic condition. A proof of buy needs to be provided or at the least the order number which will confirm the alternate. Kizzu East has the proper to disclaim the change procedure if the requirements and policy aren't met through the customer.

For international orders: We do not provide an exchange policy. You can return your item within 7 days of your purchase for the store credit after which purchase a replacement size, color or alternative item.

(2nd option) For local orders: If you wish to exchange an item, kindly contact us to begin the vital arrangements Kizzu East presents exchange inside 7 days of receipt if the terms of our exchange policy are met. The Exchange coverage does not apply to the items that have been used, washed, damaged or if any attempt has been made that have an effect on the product. The price tag should be attached and item need to be returned in its authentic condition. A proof of purchase must be provided or at least the order quantity in order to verify the exchange.  Kizzu East has the right to deny the exchange process if the requirements and policy are no longer met through the customer.

For international orders: We do not provide an exchange policy. You may additionally return your item within 7 days of your purchase for the store credit and then purchase a replacement size, color or alternative item.

Returns Policy:

(1st option) kizzu East is keen on imparting the pleasant of manufacturers for your little one’s comfort. If for any motive you are now not comfortable with your purchase, Kizzu East provides you a flexible refund or store deposit policy that is legitimate inside 3 days of the purchase, this excludes any transport expenses. This policy does not practice to the goods that have been damaged, washed or if any tries have been made that compromise the product. All products should be returned in its authentic circumstance with the price tag attached. A proof of purchase of each item you want to return must be provided in order to verify the return. KizzuEast has the proper to deny the request if the item does now not meet our returns coverage requirements. An email will be sent to you once your item/s has been received. Any item you desire to return will be inspected in order to be licensed for a refund. If the conditions of our coverage have been met, we will refund you apart from any shipping/delivery charges. Returns that do now not meet our policy will be dispatched to the customer. Refunds method will generally take from 2-5 working days.

For local orders: We will pick up the item/s for free from your home or an alternate address. 

For international orders: All returns-related delivery costs will be at your expense. If any object is misplaced when being retrieved, Kizzu East acknowledges no liability.

(2nd option) Kizzu East is keen on providing the best quality of brands for your little one’s comfort. If for any reason you are not satisfied with your purchase, Kizzu East offers you a flexible refund or store credit policy that is valid within 3 days of the purchase, this excludes any delivery expenses. This policy does not apply to the goods that have been damaged, washed or if any attempts have been made that compromise the product. All products must be returned in its original condition with the price tag attached. A proof of purchase of each item you wish to return must be provided in order to confirm the return. Kizzu EAst has the right to deny the request if the item does not meet our returns policy requirements. An email will be sent to you once your item/s has been received. Any item you wish to return will be inspected in order to be authorized for a refund. If the conditions of our policy have been met, we will refund you excluding any shipping/delivery charges. Returns that do not meet our policy will be sent back to the customer. Refunds process will normally take from 2-5 working days.

For local orders: We will collect the item/s from your home or an alternative address for free. For international orders: All delivery fees related to returns will be at your expense. Kizzu East takes no responsibility if any item been misplaced even as being returned.

Items we do not include in both return & exchange policy are:

• Swimwear

• Toys 

•  Books 

• Accessories

• All items on final sale